When HEAP season is open, you can apply for a Regular HEAP Benefit:

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Online:

• Outside of New York City — myBenefits.ny.gov

In person:
You may apply in person at your HEAP Local District Contact.

In writing:
You can download and print the HEAP Application, or call your HEAP Local District Contact to request an application be mailed to your home. The completed HEAP Application may be mailed to:

• Your HEAP Local District Contact, for those who live outside of New York City, or

• NYC DSS/HRA/HEAP, PO Box 1401, Church Street Station, New York, NY 10008, for NYC residents.

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Locate your Local HEAP Vendor

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View the Vendor database and select Participating Vendors.

You may also drop off the completed HEAP Application at your HEAP Local District Contact

Notes:

• Remember to sign your name on Section 9: Consent and Signature of the HEAP Application.

• If you qualify for HEAP you will be notified no later than 30 business days from the date the local district received your HEAP application.

• The HEAP application is also available in several other languages and alternative formats.

For more information, visit the HEAP webpage.

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You can apply for a HEAP Emergency benefit when it is open:

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By Phone:
You may call your HEAP Local District Contact for assistance.

New York City residents may call 718-557-1399 for assistance.

In person:
You may apply in person at your HEAP Local District Contact.

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You can apply for a Heating Equipment Repair and Replacement benefit when it is open:

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In person:
You may call your HEAP Local District Contact to apply for Heating Equipment Repair and Replacement (HERR) benefits. An eligibility interview is required for all HERR applications but may be completed with applicants in person or by telephone. Your local district contact will decide if you meet all the eligibility conditions, including the income and resource requirements. The district will provide more information on how to submit the application and required documentation.

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You can apply for a HEAP Clean and Tune benefit when it is open:

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By phone:

 You may call your HEAP Local District Contact and ask them to mail you an application. The district will provide more information on eligibility, how to submit the application, and required documentation.

In person:

You may apply in person at your HEAP Local District Contact for Clean and Tune benefits. The district will provide more information on eligibility, how to submit the application, and required documentation.

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You can apply for a HEAP Cooling Assistance benefit when it is open:

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By Phone:
You may call your HEAP Local District Contact and ask them to send you an application. The district will provide more information on eligibility, how to submit the application, and required documentation.

In person:
When the HEAP Cooling Assistance is open you may apply in person at your HEAP Local District Contact.